Nikola Bonev
Technical Account Manager, B2b German & Global Accounts @HMD
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WORK HISTORY
Technical Account Manager, B2b German & Global Accounts @HMD
KEY ACHIEVEMENTS & INNOVATION• Initiated the concept for HMD FOTA (software management tool), secured the first customer, and contributed to its development.• Secured a DAX-30 enterprise client through tailored consultancy and technical leadership.• Led the development and launch of HMD Enable Pro (in-house EMM solution), delivered on time, on budget, and with high quality.• Innovated and introduced a new enterprise service, creating an additional revenue stream for HMD Global.CUSTOMER & BUSINESS GROWTH• Increased Nokia device and services sales by guiding and influencing enterprise prospects during the pre-sales phase.• Built and maintained strong relationships with enterprise clients (focus on finance and German market), driving loyalty, retention, and revenue growth.• Acted as main B2B point of contact for strategic partners (Google, Microsoft, SOTI, TeamViewer), ensuring collaboration and alignment.PRODUCT ROADMAP & DELIVERY• Translated enterprise requirements into product roadmaps, guiding R&D teams to implement new features, bug fixes, and enterprise-focused solutions.ENABLEMENT & TRAINING• Designed and launched a training portal for HMD Enable Pro, including video modules, training assets, and a certification program.• Organized and delivered internal/external EMM trainings and B2B webinars, boosting customer adoption and partner engagement.
EDUCATION
University of Duisburg-Essen
B.Sc, Computer Science and Communication technologies
ABOUT NIKOLA BONEV
15+ years of experience in the telecommunications industry with proven success in enterprise solutions, product launches, and customer delivery• Customer-focused professional with a strong drive to deliver consistent, first-class service, even under pressure• Solid technical expertise in cellular connectivity, enterprise mobility management, device lifecycle, and productization• International experience with a strong focus on the German enterprise market• Certified Android Enterprise Expert and PRINCE2 Project Manager• Collaborative team player with flexibility to travel globally on short notice
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