Niko Salo
Sr Director, Emea Supply Chain, Customer Experience and Sustainability @Pfizer
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WORK HISTORY
Sr Director, Emea Supply Chain, Customer Experience and Sustainability @Pfizer
London, GB
EMEA Supply Chain Leadership Team Member with following responsibilities: Customer Experience (CX) Strategy, Supply Chain Sustainability and Supply Chain Execution for Pfizer’s equitable medicine access program (Accord). • Designing and executing Supply Chain Customer Experience (CX) strategic framework delivering business value through new operating model, streamlined processes and digital transformation including AI enabled automation, voice of customer process and process mining. • Holding following positions of trust: Pfizer’s Industry Single Point of Contact (i-SPOC) for EMA, Chair of Vaccine Europe Manufacturing & Supply Working Group
EDUCATION
Helsingin kauppakorkeakoulu
M.Sc.(Econ.), Logistics
SKILLS
ABOUT NIKO SALO
Supply Chain Leader with over two decades of expertise in end-to-end pharmaceutical and vaccine supply chain management. As Sr. Director EMEA Customer Experience & Capabilities the current focus areas include oversight of E2E supply chain execution of Pfizer\'s Accord Program, supply chain Customer Experience transformation to our first paying customers as well as regional supply chain sustainability initiatives in the EMEA region. Previous roles at Pfizer included oversight of supply chain strategies and projects, light speed launch of Covid anti-viral, contributing to advancements in demand forecasting, supply planning, inventory management, and operational excellence. Collaborative efforts have included engagement with government bodies like EMA and HERA, further supporting the organization’s mission. Passionate about leveraging data-driven fact based decisions to drive continuous improvement and deliver value across the supply chain ecosystem.
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