Nikita Dhok
Staff Product Manager @Walmart
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WORK HISTORY
Staff Product Manager @Walmart
US
EDUCATION
University of Mumbai
Bachelor of Engineering (BE), Information Technology
California State University - East Bay
Master of Science (MS), Engineering Management
SKILLS
ABOUT NIKITA DHOK
With over 12 years of diverse professional experience in the field of E-Commerce focusing on SMBs, I have played various roles ranging from Software Developer to Product Manager. Currently, I hold the position of Sr. Product Manager in the Returns, Disputes, and Customer Fraud space to uplift seller experience in US and international Walmart Marketplace ecosystem for directly integrated and API sellers. I have extensive experience in developing 0-1 user-friendly tools and interfaces that are seamless, reliable, and driven by customer feedback, data analysis, insights, and automation capabilities. I have experience collaborating with multiple cross-functional teams including Business, Design, Engineering, Marketing, Partner Support, PR, Legal and Analytics to establish end-to-end solutions for Marketplace business with the aim of improving seller and customer experience, boosting seller growth, and achieving business KPIs.
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