Nikita Gill
Client Onboarding Specialist @Netsmartz
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WORK HISTORY
Client Onboarding Specialist @Netsmartz
Chandigarh, IN
EDUCATION
CHANDIGARH UNIVERSITY
Master of Business Administration, Data Science and AI
CHANDIGARH UNIVERSITY
Bachelor of Science, Biotechnology
ABOUT NIKITA GILL
I’m an Implementation & amp; Onboarding Specialist helping home care agencies successfully adopt CareSmartz360 — a HIPAA-compliant, end-to-end home care management platform. I specialize in transforming onboarding into a strategic advantage: faster go-live, fewer billing errors, seamless EVV compliance, and confident software adoption at every level of an agency. Through daily core content educational webinars, 1:1 training sessions, operational audits, and smart workflow recommendations, I empower agency staff to feel supported, skilled, and fully ready to deliver exceptional care using technology. I collaborate closely with operational, scheduling, payroll, and billing teams to ensure every configuration aligns with Medicaid, payer, and state-specific EVV rules. My proactive communication and resource-driven approach create clarity and momentum — from the very first setup step to long-term success. I am passionate about simplifying complexity, solving challenges before they become problems, and being the partner that agencies trust throughout their digital journey. My mission is simple: Accelerate go-live timelines and improve client engagement by automating onboarding workflows end-to-end, helping home care agencies run smarter so caregivers can care better.
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