Nishant Chopra

Manager, Customer Success @Netsmartz

Chandigarh, CH, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2022 — Present

Manager, Customer Success @Netsmartz

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Chandigarh, IN

Sustaining business growth and profitability by maximizing value.Analysing customer data to improve customer experience.Assist customers with setting up the solution and give demo.Promote the value of the product.Review customer complaints and concerns and seek to improve the customer experience.Assist HR with recruiting when necessary.Provide trainings to new Hires about the solution & do performance evaluation. Assist customers in Data migration.

EDUCATION

2008 — 2010

Symbiosis Institute of Management Studies

PGDBA, Marketing/Marketing Management, General

1998 — 2001

DAV College (Punjab University

Bachelor Of Arts, Economics

2000 — 2002

Aptech Computer Education

Diploma, System Management (Aptech Computer Education)

SKILLS

Team BuildingManagementOperations ManagementChange ManagementBusiness DevelopmentCall CentersTeam ManagementTrainingCustomer SatisfactionLead GenerationInterviewsCrmEmployee TrainingTeam LeadershipStart-Ups

ABOUT NISHANT CHOPRA

Creative, results driven technology leader with over 18 years of experience in the areas…

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