Nigel Sloan

Sales and Service Operational Excellence Program Manager @Johnson Controls

Working with the Operations Director for IREF EMEA on corporate and regionally led business initiatives to drive growth and efficiencies. • Reporting Lead for the Regional business, and development of Data sourcing capabilities to support KPI initiatives, ultimately leading to $24m in benefit for the region (FY21). • Service Operations Regional Business Leader for Deployment and Steady State Agile FSM (Field Service Management) application. • Responsible for development and implementation of tool and cadence to support effective, appropriate and timely management of recurring revenue contracts. • Mentoring of sales department lead responsible for CRM administration and support. • Leading a network of 10 country leads responsible for the Business Operating systems of a $180m Revenue EMEA Service business, working collaboratively on process flow optimisation, understanding business issues and requirements, to enable clear requirement setting for change. • Implementation of Power BI and Power App to support Business Intelligence reporting. • Platform enablement in preparation for full execution of cloud based singular business reporting methodology • 2021 Chairman\'s Award Winner • 2022 JCI Emerging Leaders Graduate