Nigel Keys
Customer Vulnerability Lead @Northern Powergrid
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WORK HISTORY
Customer Vulnerability Lead @Northern Powergrid
Castleford, GB
EDUCATION
Newcastle University
Bachelor of Arts - BA, English Literature (British and Commonwealth)
SKILLS
ABOUT NIGEL KEYS
A highly experienced leader who is motivated by making a difference and delivering results. Passionate about building trust and loyalty, creating truly customer centric cultures which ensure customers see beyond price and want to become fans of the organisation, and its employees look beyond reward and instinctively strive to deliver excellent customer service.A growth mind-set and natural curiosity, leaving no stone unturned to get to the root cause of a problem with the intention of making life easier for customers and employees.Authentic leader, with a proven talent to inspire, coach and deliver positive customer-focussed change.
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