Nidhi Adlakha
Graduate Area Manager @Amazon
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WORK HISTORY
Graduate Area Manager @Amazon
Gateshead, GB
Lead, coach, and develop hourly associates to deliver operational excellence across shifts-Manage daily workflow, labour planning, and performance metrics to meet productivity and service targets-Drive a strong safety culture and ensure compliance with operational and regulatory standards-Use data and KPIs to identify process gaps, implement continuous improvement initiatives, and improve efficiency-Collaborate cross-functionally with HR, Operations, and Senior Leadership to support site objectives-Support peak planning and adapt to changing shift patterns in a fast-paced environment
EDUCATION
Oxford Brookes University
Msc in Management and business analytics, Analytics
Zakir Husain Delhi College, University of Delhi
Bachelor of Commerce - BCom(HONS), Business/Commerce, General
ABOUT NIDHI ADLAKHA
I am a Graduate Area Manager at Amazon with a strong foundation in Management and Business Analytics, combining data-driven thinking with hands-on operational execution and people leadership.I recently completed an MSc in Management & Business Analytics at Oxford Brookes University, where I developed expertise in translating complex data into actionable insights across retail, operations, and business strategy contexts. My academic and project work spans SQL, Python, advanced Excel, and performance analytics, with a focus on improving efficiency, forecasting outcomes, and supporting informed decision-making.Prior to joining Amazon, I worked on analytics-led initiatives that delivered measurable impact, including improving lead response rates through CRM segmentation, enhancing engagement through data-driven alignment, and supporting operational improvements through performance monitoring and forecasting models.In my current role, I am focused on learning end-to-end fulfilment operations, leading teams in fast-paced environments, and driving continuous improvement through structured execution and data-informed insights. I am particularly interested in how operational excellence, process optimisation, and analytics intersect at scale.Long term, I aim to grow into operations and strategy-focused leadership roles where I can help build resilient, high-performing systems while continuing to develop as a people leader in complex, high-impact environments.
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