Nicole Acevedo
Senior Product Manager @Nextiva
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WORK HISTORY
Senior Product Manager @Nextiva
Developed new user and admin onboarding experiences for a multi-channel communication tool- Own new customer product journey: Purchase > Onboard > Manage- Zero-touch customer onboarding from self-sign up through setup- Drive customer and company outcomes- fewer calls to support, quicker time to value- Integrated several in-house and acquired tools and communication channels into a unified platform experience, across different tech stacks and with teams in various countries/time zones- Data-driven, consumer-focused product lifecycle management- Portfolio development and managing new product launches (NPD and existing portfolio)- Interview product management candidates, mentor product managers.
EDUCATION
University of Phoenix
Master of Business Administration (MBA), Marketing
Syracuse University
Bachelor of Arts (B.A.)
ABOUT NICOLE ACEVEDO
Strong Interpersonal, leadership and problem-solving skills. Risk and down-stream…
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