Nicole Vortolomei

Nicole Vortolomei

Crm & Data Driven Experiences Manager - Hair Com @L'Oréal

New York, NY, US
EMAILS
n••••••••@loreal.com
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2023 — Present

Crm & Data Driven Experiences Manager - Hair Com @L'Oréal

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Own and execute CRM strategy/calendar for Hair.com that supports 8 PPD brands within L’Oreal • Partner with media and platform/site teams to drive development omni-channel programs and campaigns. • Drive data-driven activations across all consumer-facing channels (Email, SMS, and name collection experiences) • Increase conversion, average order value, and repeat purchase rate through CRM communications via segmentation and personalization

EDUCATION

2013 — 2017

Florida State University

Bachelor's degree, Information, Communication and Technology

SKILLS

Flexible ScheduleTeam BuildingCommunicationLeadershipRestaurantsTeam LeadershipTrainingSocial Media MarketingMicrosoft ExcelCustomer ServiceAdobe PhotoshopTime ManagementAdobe IllustratorHootsuiteMicrosoft WordOrganizational LeadershipManagementResponsibleHospitalityCustomer Satisfaction

ABOUT NICOLE VORTOLOMEI

Innovative brand marketing manager with a deep understanding of the digital landscape and…

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