Nicole Hawthorne

WORK HISTORY

EDUCATION

ABOUT NICOLE HAWTHORNE

Products are the easy part. People are tricky.In SaaS & Healthcare Tech a shiny roadmap doesn’t mean much if your team or your customers aren\'t actually on board. I focus on the \"human side\" of tech growth—making sure that when you pivot, scale, or launch, your organization actually keeps up.As a fractional partner, I blend Agile execution with Organizational Change Management (OCM). I’m not just here to check boxes in a project plan; I’m here to handle the friction and buy-in that makes change actually stick.How I make money moves:• Focus on Adoption: Shipping a feature is only half the battle. I bridge the gap between \"it’s built\" and \"it\'s delivering legit value,\" ensuring your internal teams & end users actually embrace the tech.• Agile with Empathy: I use Scrum (only if it really makes sense) to find a rhythm that kills burnout. It’s about keeping the team productive and focused, not perpetually overwhelmed.• Clear \"Why\": I eliminate the \"why are we even doing this?\" confusion. By linking every task to a clear KPI, everyone on the team sees exactly how they are moving the needle.• Mindset Shifts: Whether you’re rolling out AI or a new process workflow, I focus on the training and habits needed to make the change permanent.The main point & my superpower: I help you embrace sustainable change while creating products/services that people love for real!