Nicole Georgis-Pinson Gaffney
Client Performance Manager @Zelis
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WORK HISTORY
Client Performance Manager @Zelis
US
EDUCATION
Arcadia University
Bachelor of Arts (B.A.), Sociology
DeSales University
Master of Business Administration (M.B.A.), Healthcare
ABOUT NICOLE GEORGIS-PINSON GAFFNEY
Driven by being impactful and empowering others to succeed. I am eager to develop and advance client/ customer relationships through value creation of healthcare SaaS products to align customer success in the ever changing healthcare industry, while improving patient lives through innovative solutions. With a strong emotional intelligence and over 20 years in healthcare operations, consultative B2B sales and account management for population and value based health, acute and post acute care and hospice care, I have excelled by being customer focused and influencing change by use of technology platforms, data analytics, strategic planning and tactical execution of objectives. I enjoy a cross-functional approach especially to execute complex projects but pride myself on being a self-starter as needed to drive results. Proficient in Microsoft Office Suite, Google Suite, cloud-based technologies, multiple EMR systems and experience with SaaS, SPSS, Salesforce, Sharepoint and Tableau. I recently completed a certification on Agile principles and will complete my Six Sigma Yellow Belt in January 2023 with a goal of achieving Green and higher.
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