Nicole Francis-Mason M.
Global Human Resources Director @Gallagher
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WORK HISTORY
Global Human Resources Director @Gallagher
Rolling Meadows, IL, US
Global HR Director at Arthur J. Gallagher & Co. supporting Gallagher Benefits Services (GBS), where I serve as a senior HR partner to the Global and US Managing Directors - Talent Business Line I drive enterprise people strategy aligned to business growth across the U.S, Canada, and the UK. I advise on workforce strategy, succession, executive coaching, compensation, performance calibration, and organizational effectiveness—while proactively identifying and mitigating human capital risk.I lead HR strategy, oversee global reporting and workforce and compensation planning, and partner closely with HR Centers of Excellence to deliver integrated, data-informed talent solutions. I also develop HR capability within my team, ensuring strong execution and sustainable impact.I position HR as a strategic lever for growth—strengthening leadership, enabling scale, and driving measurable business results in a complex global environment.
EDUCATION
Virginia State University
Master of Education - MEd, History
Villanova University
HRM Certification
Virginia State University
Bachelor of Science - BS, Political Science and Government
SKILLS
ABOUT NICOLE FRANCIS-MASON M.
Senior HR Executive and Partner with 20+ years of experience driving transformation through talent strategy, workforce planning, and organizational design. I align people strategies with business goals to accelerate growth, reduce attrition, and build future-ready teams.Skilled in succession planning, leadership development, talent acquisition, and culture transformation across biotech, life sciences, finance, and higher education. Known for using data and predictive analytics to guide decisions, improve retention, and enable high-performing, inclusive workplaces.Proven success leading large-scale change, M&A integrations, and operational HR excellence in both fast-growth and complex global environments.
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