Nicole Nicole Jones Bernard
Strategic Advisor, Central Region - Agent Software & Advertising @Zillow
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WORK HISTORY
Strategic Advisor, Central Region - Agent Software & Advertising @Zillow
Seattle, WA, US
Partner strategy & planning – Understand each partner’s business model, goals, and market, then co-build growth plans and expansion strategies for current and new markets. Data-driven performance management – Regularly review pipeline, conversion, financials, and KPIs; distill reporting into clear insights and recommendations that improve revenue, efficiency, and customer experience. Consultative coaching – Lead structured, strategic business reviews and ongoing coaching conversations that help partners refine operations, sales processes, and team behavior to hit targets. Relationship ownership – Serve as the primary relationship manager and trusted advisor, building deep, long-term partnerships and aligning stakeholders on priorities and next steps. Onboarding & change management – Onboard new partners, ensure they adopt required workflows/tools, and guide them through program or market changes so they can execute quickly and confidently. Market & domain expertise – Maintain strong knowledge of local market dynamics, industry trends, and internal products so you can anticipate issues and provide credible, strategic guidance. Cross-functional collaboration – Partner with sales, ops, analytics, and product teams to solve escalations, shape strategy, and improve programs and processes based on what you see in the field. Time & portfolio management – Prioritize a book of business, set an intentional cadence of strategic reviews, follow-ups, and growth initiatives, and manage to clear output metrics (revenue, conversion, utilization, etc.)
EDUCATION
Bellevue College
Business
SKILLS
ABOUT NICOLE NICOLE JONES BERNARD
PROFILE Sales Professional experienced in inside, outside and sales management. Highly motivated, results-oriented sales professional possessing exceptional communication and closing skills. Demonstrated ability to streamline operations to increase efficiency and company profit. Excellent supervisory, customer service and interpersonal qualifications. Demonstrates the initiative, enthusiasm and self-motivation required to consistently meet and exceed organizational goals. Implementing a relentless desire to achieve the highest performance goals and standards possible. 8+ years of complex sales experience with an emphasis on contributing to a dynamic and motivated sales team. Posses a positive, energetic approach to the entire sales and management process.Specialties: account management, advertising, billing, closing, coaching, communication skills, competitive, content management, contract management, crm, customer relations, inventory management, leadership, legal, listening, marketing, meeting facilitation, microsoft excel, microsoft office, microsoft powerpoint, microsoft windows microsoft word, negotiation, networking, payroll processing, personnel, policy analysis, sales, seminars, staffing, supervisory skills
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