Nicolas Ruminot-Gallegos
Area Manager i @Amazon
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WORK HISTORY
Area Manager i @Amazon
Salt Lake City, UT, US
Manage safety, quality, productivity, and customer delivery promises in high, variable volume warehouse operations• Collaborate with cross-functional teams including Safety, Learning, TOM, Loss Prevention, Quality Assurance, and PXT to develop plans meeting business objectives• Deliver Safety, Policy, Quality and Performance feedback to 200+ associates• Engage and develop team members including Process Assistants• Lead flow (pre-sort) meetings following standard agenda to assess operational status and make strategic adjustments• Verify and update shift plans with actual headcount, volumes, barriers, escalating deviations, and proposing solutions to Senior Management• Prepare labor moves per area and process path to optimize operational efficiency throughout warehouse• Maintain labor boards and executed job rotation plans to ensure 100% compliance• Complete EOS (End-of-Shift) Wash reports to provide overview of daily on-road performance, safety, fleet, and standard work compliance• Conduct EOD (End of Day) scrub processes to account for all packages and resolve discrepancies• Coach and provide feedback to team members during area walks and post-lunch start-up briefs
EDUCATION
Ensign College
Bachelor of Applied Science - BASc, Business Administration/Management
Ensign College
Associate's degree, Legal Studies
ABOUT NICOLAS RUMINOT-GALLEGOS
I am a First-Year Amazon Leader driving operational excellence in warehouse management. I\'m passionate about safe operational efficiency and developing high-performing teams in fast-paced logistics environments. I build and maintain relationships with diverse teams to ensure seamless warehouse operations through:• Day-to-Day Operations Management: Task assignment, performance monitoring, and cross-departmental coordination • Shift and Operational Oversight: Conducting dock walks, managing shift turnover, handling labor tracking, and ensuring smooth handoffs • Performance Excellence: Tracking key metrics, ensuring policy compliance, and implementing strategic optimizations to enhance site performanceMy leadership style and approach has been increasingly influenced by Amazon\'s Leadership Principles, particularly: • Ownership: taking initiative, fixing what is not working, and constantly find ways to improve the business and never say “that’s not my job.”• Customer Obsession: Working vigorously to earn and keep customer trust• Learn and Be Curious: Continuously seeking knowledge and self-improvement • Think Big: Creating bold directions that inspire results • Have Backbone: Respectfully challenging decisions when disagree, even when doing so is uncomfortable or exhausting, not compromising for the sake of social cohesion.
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