Nicolas Menges

Inside Sales Coordinator Dach @Shell Recharge Solutions

Transformational Leadership & Coordination:\\\\nMassive impact on the performance & efficiency levels of Sales Agents.\\\\n\\\\nEncouraging training, motivation, morale & performance of Sales Representatives through a variety of mechanisms; challenging them to take greater ownership for their work & understanding their strengths & weaknesses which allows aligning them with tasks that boost their performance & development.\\\\n\\\\nClose coordination with other departments in day-to-day business, ensuring satisfaction throughout the Customer Journey.\\\\n\\\\n• Operational support of sales & project management Consulting of existing customers\\\\n• Responsible for B2B, B2C charging solutions as one of the main contacts in the DACH region.\\\\n• Expertise in working with CRM system (e.g. Salesforce) & Google Workspace.\\\\n• Onboarding of Sales Representatives\\\\n• Influence on the Performance & Efficiency Level of Sales Representatives\\\\n• Optimization & further development of internal processes & tools, realization of individual solutions & complaints\\\\n• Reporting to the Inside Sales Manager DACH\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n