Nicola Dickinson
Chief Growth Officer @Neural Impact
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WORK HISTORY
Chief Growth Officer @Neural Impact
Toronto, ON, CA
Provides strategic growth consulting for technology companies, focusing on scalable and profitable growth. • Creates customer success initiatives, resulting in improved retention rates and increased customer satisfaction.
EDUCATION
Parsons School of Design - The New School
Space Planning
University of Toronto - Rotman School of Management
Director Essentials Program
Glasgow Caledonian University
UX Design Certificate, UX Design
Brock University
BBE, Bachelor of Business Economics
Pragmatic Marketing
Pragmatic Marketing, Marketing
SKILLS
ABOUT NICOLA DICKINSON
I’m a tech founder, growth strategist, and board advisor with 20+ years of experience building and scaling companies. As Co‑Founder of Sparkrock, I led the organization from a two‑person startup to a multimillion‑dollar ERP provider supporting hundreds of mission‑driven organizations across North America.My leadership journey spans revenue generation, customer success, product strategy, and executive planning. I’ve closed major enterprise deals (including the Vancouver 2010 Olympics and the Legislative Assembly of Ontario), built high‑performing teams, and designed customer playbooks that drove 98% retention and 120% net revenue retention.I\'m proud to be working with Neural Impact to help drive growth in the Microsoft channel. My expertise is in leveraging the customer base to gain greater clarity in future growth, fine-tuning the ideal customer, mapping customer journeys, and design sales strategies that accelerate predictable, purpose‑aligned growth. I also advise tech startups and growth‑stage companies through Evea Ventures, helping founders sharpen their positioning, scale sustainably, and navigate inflection points with confidence.I’m passionate about inclusive leadership, strategic clarity, and helping leaders turn vision into traction.Let’s connect if you’re scaling a purpose‑driven business or looking for a strategic partner who blends operational rigor with emotional intelligence.
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