Nick Rucker
Implementation Success Manager @Oracle
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WORK HISTORY
Implementation Success Manager @Oracle
Broomfield, CO
As an ISM, my role places me in between Oracle Fusion Cloud implementation teams (Implementation Partners and Customer IT/Operations) and the supporting Oracle organizations, including, but not limited to, Oracle Support, Cloud Operations, Network Operations, Oracle Development, Product Management and Alliance Management.As an ISM, I am an advocate on the part of the customer, working with the Alliance Partner (integrator). For every implementation, I review the plans, schedules, resources, etc. and offer insight, real-time support and best practices that assists the Implementation Team successfully deploy the Oracle Cloud applications.
EDUCATION
University of Maryland
General Studies, Computer Science, Psychology
Nat'l Security Agency/Nat'l Cryptologic School
Computer Science, Advanced Mathematics
ABOUT NICK RUCKER
Dynamic business leader with over 25 years of Business and Operations Management experience managing organizations, teams and projects/programs of all sizes. Engaging, genuine leader who prospers in challenging fast paced environments. Demonstrates expertise in achieving lasting results in high customer satisfaction, high utilization, promotion of best practices and high \"on time and under budget\" performance. Energetic, pragmatic, results-oriented, leader; a fair and reasonable manager that motivates, challenges and encourages others to excel, Specialties: Project/Program Management (IT Solution Implementation), Business Operations, Business Development (Sales), Team Building, Contract Negotiations (Ts & Cs/Risk Management), P&L Management.
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