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Nickie Fazzi
Senior Shared Services Manager @Tidal Basin Group
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WORK HISTORY
Senior Shared Services Manager @Tidal Basin Group
Alexandria, VA, US
Managed content creation and knowledge systems to support a proposal team handling over 200 proposals annually. • Trained team members on AI tools like GovDash AI and ChatGPT to enhance proposal content and compliance. • Oversaw project trackers on Monday.com, ensuring timely creation of new hire resumes, updates to current project descriptions and updates to foundational content.• Created our work order system through Monday.com to effectively track tasks requested by internal staff and ensuring timely completion.
EDUCATION
Plymouth State University
BA, English
Sanborn Regional High School
Diploma, General Studies
ABOUT NICKIE FAZZI
Highly motivated, organized, and dedicated proposal manager with exceptional writing and communication skills. Expert at leading teams of key stakeholders to manage the proposal process from beginning to end and create award-winning responses utilizing proven methods to ensure compliance to customer requirements, positioning winning themes throughout and keeping the team on track for on-time delivery. Thrives in a dynamic, fast-paced environment under tight deadlines and excels at tackling new challenges with a fresh perspective.Skills include…• Proposal Management (e.g, RFP, RFI, RFQ, ITB) in a dynamic, fast-paced environment with diverse stakeholders and subject matter experts (SMEs)• Writing compelling content focused on winning themes• Highly organized and detail-oriented with excellent time management skills• Ensuring adherence to customer requirements• Proofreading & Editing• Project Management • Leading Cross Functional Teams• Managing fast turnaround times and tight deadlines with ease • Sales Training & Resource Development• Understanding of smart city technology and SaaS• Expert in RFP360/RFPIO, CJIS, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Dynamics, SharePoint, NetSuite, SalesForce.com, Adobe Acrobat, and Ariba. • Languages Spoken: English and Spanish
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