Nick Doelman

WORK HISTORY

EDUCATION

ABOUT NICK DOELMAN

Training and Speaking Successfully led training deliveries on Dynamics 365 Portals and the Microsoft Power Platform. Led breakout sessions at various conferences and technology meet-ups. Leadership 20 years of project and team leadership. Engaged in over 100 enterprise Microsoft Dynamics 365 (CRM) software implementations. Have unique experience from many diverse industry sectors; high technology, government, distribution, wealth management, reinsurance, telecommunications, professional services, non-profit and associations. Technology Leading subject matter expert for Microsoft Dynamics 365 (CRM) solutions since v1.0 (2003). Skilled in the development of CRM configurations, customizations, portals, plug-ins and integrations. For example, customized single CRM/ADX portal to integrate with multiple payment gateway accounts and client specific pricing. Entrepreneur Founded and managed a successful software implementation business for 7 years. Implemented best practices for project management, resource tracking and corporate knowledge retention. Provided niche expertise for Dynamics CRM for other Microsoft partners. Project Management Take a methodical approach, following best practices of project management with a focus on the traceability from requirement to deployment, delivering a solution to satisfy the original need. Process Improvement Implement detailed processes and methodologies for custom solution design, development, testing and deployment. Improved turn-around on the deployment of bug fixes from weeks to days by using source control repositories, branching and continuous integration. Stakeholder Management Success in navigating the concurrent barriers of collaboration between multiple vendors, client teams, workflow, business and communication practices and change management. Took over and turned around failed or failing implementations to completion.