Nick James

Management & Program Analyst (Data Analytics) @Fema

Martinsburg, WV, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2023 — Present

Management & Program Analyst (Data Analytics) @Fema

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Winchester, VA, US

EDUCATION

1999 — 2005

West Virginia University

Bachelor of Arts (B.A.), Applied Sociology and Anthropology

2014 — 2018

Southern New Hampshire University

Bachelor of Science (B.S.), Information Technology

2010 — 2012

Minnesota State University, Mankato

Master of Arts (M.A.), English, Technical Communication

SKILLS

Business AnalysisProgram ManagementSoftware DocumentationProject ManagementTechnical WritingLeadershipTeam LeadershipRequirements AnalysisAnalysisIntegrationTechnical DocumentationTrainingSoftware Project ManagementSaasProposal WritingData AnalysisTechnical CommunicationRequirements GatheringAccount ManagementBusiness ProcessCustomer ServiceStrategyManagementManagement ConsultingCall CenterVisioSharepointTeam BuildingCall CentersTestingPmoBusiness IntelligenceStrategic PlanningChange ManagementAgile MethodologiesSqlScrumPmpWorkforce PlanningGraphic Design

ABOUT NICK JAMES

Skilled in project management, account management, business analysis, and technical writing- Skilled in web usability, user experience, and storyboarding- Outstanding data analysis and data presentation skills, including development of dashboards- Experienced in generating custom SQL reports from relational databases- Skilled in business, user, and functional requirements gathering and analysis- Excellent interpersonal skills in communications, client relations, and negotiation- Proficient in process development as well as business process improvement- Familiarity with the Software Development Process and System Development Life Cycle Management

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Nick James — Management & Program Analyst (Data Analytics) at Fema in Martinsburg, WV, US | Unifers