Nicholas Cross
Strategic Customer Success Manager @AutoLeap
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WORK HISTORY
Strategic Customer Success Manager @AutoLeap
Vancouver, BC, CA
EDUCATION
Capilano University
Bachelor's degree, Bachelor of Tourism Management
SKILLS
ABOUT NICHOLAS CROSS
With over 5 years of experience in Tech Sales and Customer Success, I am a passionate and data-driven Leader with extensive knowledge of pre-sales and post-sales processes. From doing deep discovery with potential customers to delivering on that promise while looking to prevent churn and identify growth opportunities. Currently looking for Customer Success Manager roles within SaaS to apply my high levels of empathy, problem-solving and customer advocacy to retain and delight.
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