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Jesse Friedner

Senior Customer Success Manager @AutoLeap

San Diego, CA, US
EMAILS
j••••@autoleap.com
MOBILE NUMBERS
+17•••••••18

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WORK HISTORY

Sep 2025 — Present

Senior Customer Success Manager @AutoLeap

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EDUCATION

2016 — 2017

Origin Code Academy

Computer Software Engineering

SKILLS

Social Media IntegrationAsp.net Web ApiMicrosoft WordFront-End CodingApache CordovaJsonMicrosoft ExcelData StructuresGitEntity FrameworkBowerFront-End DevelopmentSqlWeb DesignSocial Media Optimization (Smo)User Interface DesignApi DevelopmentSocial Media MarketingIonic FrameworkJavascriptSoftware DevelopmentHtmlScrumBootstrapNode.jsMicrosoft OfficeE-CommerceDigital MediaAutomotive EngineeringMongodbVisual StudioWeb DevelopmentTechnical SupportSassResponsive Web DesignAndroid SdkCascading Style Sheets (Css)Angular 2Agile Web DevelopmentJquery

ABOUT JESSE FRIEDNER

As a Customer Success Manager with seven years of experience in SaaS organizations, I am passionate about driving customers to successful outcomes and building lasting relationships. Most recently, I worked at Connectbase, where I managed a book of 55 customers, some of the largest names in the sector, and launched the Customer Success Plan strategy as part of our team OKRs. I also enabled upsells by gathering and presenting data that showed the value of our platform, and ran live demos for various stakeholders, from VPs to senior software engineers. I worked closely with sales to identify and execute on expansion and cross-selling opportunities, and brought in positive NRR for my account base.

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