Nicholas Webster
Technical Product Manager @Civica
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WORK HISTORY
Technical Product Manager @Civica
Altrincham, GB
As Technical Product Manager, I lead the development of a SaaS, API-first document management platform designed to be adopted horizontally across multiple Civica products. My responsibilities span the full product lifecycle from discovery through delivery, ensuring compliance and scalability.Key responsibilities & impact:Define and deliver the product roadmap, prioritising initiatives in collaboration with development teams.Conduct research and product discovery using frameworks such as Opportunity Trees, Double Diamond, SWOT, and competitive analysis.Manage stakeholder engagement, ensuring alignment across business, technical, and compliance teams.Apply Agile and Scrum methodologies to drive efficient delivery and continuous improvement.Oversee compliance discovery (GDPR and data governance) to ensure products meet regulatory standards.Leverage prior experience with Cloud (AWS, Azure, GCP), SaaS, and AI tools to guide product decisions.
EDUCATION
Edge Hill University
Master of Business Administration - MBA
University of Lancashire
Bachelor of Science (BSc), Computing
ABOUT NICHOLAS WEBSTER
Technical Product Manager with experience in SaaS, API-first platforms, Cloud (AWS, Azure, GCP), Data Warehousing, Compliance (GDPR), and AI tools. Skilled in Agile, Scrum, Product Lifecycle, Roadmap Development, Product Discovery (Opportunity Tree, Double Diamond, SWOT), Prioritisation (Decision Matrix), and Stakeholder Management.Background includes MBA, BSc Computing, PSPO Certification, IBM AI Product Manager course (in progress).Focused on driving SaaS strategy, compliance, and adoption across enterprise environments.I am a Technical Product Manager with a strong foundation in SaaS, API-first platforms, cloud technologies, and compliance discovery. At Civica, I lead a document management platform designed for adoption across multiple business lines, shaping its roadmap, delivering new features, and ensuring alignment with strategic outcomes.I specialise in:Product lifecycle management from introduction through maturity.Product discovery using Opportunity Trees, Double Diamond, and competitive analysis.Agile delivery & Scrum, driving cross-functional teams to deliver value.Stakeholder management, building alignment between technical and business teams.My background spans cloud data platforms (AWS, Azure, GCP), AI tools, and integrations, giving me both technical depth and strategic product insight.I hold an MBA, BSc in Computing, PSPO certification, and I am currently completing the IBM AI Product Manager course.My next career step is progressing into Senior Product Manager roles, where I can combine strategic leadership, technical expertise, and product vision to deliver impactful SaaS products.
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