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Netti Byrnes
Transformation and Improvement Director - @Transport for NSW
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WORK HISTORY
Transformation and Improvement Director - @Transport for NSW
As the leader of a newly established Project Management Office (PMO), I’ve had the privilege of building the team from the ground up—embedding robust governance, assurance, and delivery frameworks across multiple portfolios.I’ve led several large-scale transformation initiatives, including the Tunnel Management Strategy, the uplift of governance and risk frameworks, and the delivery of the state-wide Regional Transport Coordination Centre (RTCC)—powered by new IT infrastructure and real-time coordination capability.My focus areas include:Driving transformation and technology integration to enhance performance and customer outcomes.Leading continuous improvement to strengthen resilience and ensure business continuity in critical service areas.Uplifting capability, systems, and processes to unlock innovation and operational excellence.Building strong governance and accountability, including SLAs, key contracts, and quality assurance frameworks.I’m passionate about leading high-performing teams through structural and cultural change, aligning every initiative with broader government strategy and community expectations. My collaborative approach spans across government, industry, Aboriginal organisations, and local councils, ensuring that every program is inclusive, customer-centred, and outcome-driven.
EDUCATION
Macquarie University
Masters
Kingston University London
University of Kingston
SKILLS
ABOUT NETTI BYRNES
I am a visionary architect of change, transforming challenges into breakthroughs and…
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