Nese Akyol

Personal Banker @HSBC

CA

HSBC – Toronto Main Branch - Identify and understand basic customer needs in order to complete transactions efficiently - Handle customer inquiries in a timely fashion - Maintain superior and courteous service to promote products and expand customer relationships - Perform a variety of sales and service activities to retail, Advance, Premier and Business Banking customers - Actively participate and assist with all promotional programs, sales targets and direct marketing initiatives - Responsible for ensuring accurate and timely processing of all activities related to area of specialty - Ensure compliance, operational and system controls are in accordance with HSBC regulatory standards and government regulations

Newport International University

BA, 3.75 / 4.0, Human Behaviour

University of Toronto

Cert., Marketing

University of Cambridge

Teaching English as a Second or Foreign Language/ESL Language Instructor