Nel Chand
Director of Sales, Us West Territory @Softchoice
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WORK HISTORY
Director of Sales, Us West Territory @Softchoice
Driving growth and transformation across the US West Coast, I oversee a high-performing sales organization at Softchoice, a software-centric IT solutions provider. Our mission is to help businesses modernize their infrastructure, embrace cloud technologies, and build agile, people-first workplaces.By aligning technology strategy with business outcomes, we empower organizations to make smarter decisions, unlock innovation, and elevate employee engagement. The result: stronger customer experiences and measurable impact across every territory.
EDUCATION
CDI College
Diploma, Network Administrator & Business Administration
British Columbia Institute of Technology
Computer Systems Service Technician
SKILLS
ABOUT NEL CHAND
Get to know more about me here! I am an experienced operational and sales leader dedicated to helping businesses grow their customer base and enhance overall customer satisfaction. I believe in investing time and energy in helping people grow and enhance their confidence, knowledge, skills and abilities to reach a desired goal. I\'m known for being. Goal Driven - We got a goal so let\'s work together and nail it!🧩 Collaborative - I\'m a Diverse, Inclusive and Empathetic Leader! Customer Satisfaction Focused - Our job is to make customers for life! Analytical - Data Driven Results Focused! Here are some of my achievements! 2X Peak Performer Winner (Presidents Club Winner) 2X Circle of Excellence (Presidents Club Winner) 5x Team with the Highest Customer Satisfaction Score Winner4x Team Engagement Leader Winner 4x Highest Team Engagement Winner I was able to double my sales team headcount and still reach 150% of my yearly revenue quota back to back for 2 years I created sales processes that have reduced process cycles in half which also enhanced overall sales yield results by almost 60% using modern day project management practices (agile, lean, six sigma, etc) I have revitalized multiple sales training programs that minimized new hire ramp time by half by providing senior mentorship assistance to assist with building new hire confidence and growth This one is by far my favorite! Under my leadership, I have assisted approximately 50 people achieve the next step in their careers by getting promotions they rightfully earned! This was done by ensuring they were exceeding expectations in their current roles while following a personalized career development growth plan
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