Nellie Hundshamer
Senior Attractions Manager @The Coca-Cola Company
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WORK HISTORY
Senior Attractions Manager @The Coca-Cola Company
Atlanta, GA, US
General Manager responsible for strategic direction for the World of Coca-Cola attraction, ensuring brand integrity through guest experience, employee engagement, and operational show quality, while enhancing regional brand reputation through consistent, high-quality service delivery.Directs Guest Relations and overall attraction operations, leading a diverse team of 100+ ambassadors and department leaders while managing full P&L ownership, achieving revenue and profit goals through ticketing, premium experiences, and workforce optimization.Design and execute comprehensive guest service strategies, implementing training, accountability systems, and experiential enhancements that consistently elevates guest satisfaction and brand loyalty.Drives operational efficiency through data-driven labor forecasting, process improvements, and capacity management, ensuring seamless guest flow, cost control, and responsiveness to business trends and guest feedback.Cultivate a high-performance culture grounded in passion, accountability, and professional growth by modeling company values, developing leadership pipelines, and fostering long-term employee engagement.
EDUCATION
University of Arizona, Eller College of Management
Bachelor of Science (BS), Business Administration and Management
SKILLS
ABOUT NELLIE HUNDSHAMER
As a seasoned executive leader with over 10 years of experience, I bring a dynamic blend of expertise from some of your favorite brands in the world, including Disney, Coca-Cola, Legends, Merlin Entertainments, LEGOLAND, Sea Life Aquarium, and Six Flags. I thrive on creating and nurturing high-performing teams, fostering an environment where every member feels empowered to excel. My superpower lies in cultivating successful leaders, driving results, and instilling a deep understanding of the importance of conversion within my teams. I am passionate about achieving and exceeding revenue goals while delivering exceptional customer experiences. I believe in being a present leader who challenges my team, providing them with the space to own and hone their work. My approach has consistently resulted in teams that are not only successful but also deeply committed to their personal and professional growth.My journey has equipped me with a versatile skill set that spans Sales, Operations, Facilities Management, Finance, Human Resources, Food and Beverage, Marketing, Events, FIT, Group Sales, Entertainment, Consulting, Diversity and Inclusion, Analytics, and more!Let’s connect and explore how we can create extraordinary results together!
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