Neil Burling
Client Success Manager @Reed & Mackay
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WORK HISTORY
Client Success Manager @Reed & Mackay
London, GB
EDUCATION
Southwark college
NVQ, Tourism and Travel Services Management
SKILLS
ABOUT NEIL BURLING
I work with SMEs to save them time and money while reducing the risk to their business by streamlining their international business travel. My objective is to forge long-term B2B partnerships via proactive account management. Through strategic analysis of travel patterns and booking behaviours, I am able to uncover opportunities for change and development that allow me to deliver a measurable return on investment to my clients. As long as a company travels for business, I am able to help. I have saved time for an EA team in a rapidly growing technology company, who are more productive now that I have provided them with SEEQA, our bespoke online booking tool, so that they are empowered to efficiently manage bookings themselves. I have recently assisted an established law firm in generating savings due to a positive change in traveller behaviours by advising on and implementing their travel policy. Currently, I am reducing the financial risk for the CFO of a production company with a need to manage multiple budgets by fully consolidating their business travel, providing visibility of spend for their previous and ongoing projects. We do not operate on a contractual basis; my clients remain with me due to the high level of customer service they receive. I work with clients who spend between £80k-£2m per year on travel. If you would like to have a conversation about how I can help you and your company, you are welcome to give me a call or send me an email via the details b••••••••@good-travel.co.uk
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