Nefi Mujica

Workday Hris Sr Manager @The Pokémon Company International

Seattle, WA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2024 — Present

Workday Hris Sr Manager @The Pokémon Company International

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Bellevue, WA, US

SKILLS

LeadershipCustomer ExperienceTeam ManagementService DeliveryCustomer ServiceManagementCall Centers

ABOUT NEFI MUJICA

GLOBAL HRIS LEADERTransformational enterprise technology leader with a reputation for building award-winning, world-class teams that enable corporate growth by delivering industry-leading availability and reliability. Process improvement champion who saves millions in annual costs while improving overall operational performance. Trusted, people-first team leader who fosters a diverse culture based on integrity, professionalism, empathy, and urgency. Career Highlights: Key member of the Concentrix implementation team, providing valued insights on the Convergys merger, migrating two extensive environments impacting 300K+ users. Directed the migration and harmonization of systems, including payroll, and time keeping, achieving completion in six months. Realized a 75% reduction in headcount by transforming deployment methodologies within the workstream. Designed and implemented process improvement strategies that optimized procedures and allowed for simultaneous global deployments. Sought-after coach and mentor who deploys a behavioral-based philosophy that engages team members by combining deliverables management with behavior-based coaching. Built lasting and collaborative relationships by guiding team members through challenging decisions.

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Nefi Mujica — Workday Hris Sr Manager at The Pokémon Company International in Seattle, WA, US | Unifers