Nnabueze Chukunta
Inside Sales Representative @TruGreen
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WORK HISTORY
Inside Sales Representative @TruGreen
Los Angeles County, CA, US
Employed design thinking to optimize customer journey mapping and boost conversion rates Practiced active listening with rapid feedback collection to refine service experience—skills transferred into UX user interviews Utilized Salesforce and internal CRM tools to analyze user behavior patterns and improve engagement strategy
EDUCATION
Webster University
Master of Arts - MA
Berklee College of Music
Master of Arts - MA
Webster University
Master of Business Administration - MBA
Webster University
Master of Science - MS
Morris College
Bachelor of Business Administration - BBA
ABOUT NNABUEZE CHUKUNTA
Pleasure to meet you! I’m Nnabueze, a UX designer with a multidisciplinary background in business, cybersecurity, marketing, finance, and music. I bring a human-first mindset and the strategic lens of a product thinker, shaped by years of cross-industry experience. My work focuses on designing solutions that are both emotionally intelligent and accessible. Through prior roles in sales and admin, I gained a deep understanding of user behavior, needs, and frustration points — and I now channel that insight into purposeful UX work. Currently, I’m designing Mindful, a responsive wellness app that supports employees navigating high-stress environments. This solo UX case study is part of my mission to use design as a tool for healing and innovation in the health tech space. Core strengths: Research synthesis • Wireframing & prototyping (Figma, Adobe XD, Sketch) • Accessibility • Interaction Design • HTML/CSS/JS fundamentals • Systems thinking I’m excited to connect with mission-driven teams who value empathy, clarity, and impact. Portfolio available here →
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