Navod A. McNeil

Senior Product Support Specialist @Linedata

Durham, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2022 — Present

Senior Product Support Specialist @Linedata

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Deliver technical support to global clients leveraging fund accounting knowledge • Collaborate with the Engineering and IT teams to resolve software/server discrepancies• Utilize SQL prompts for data analysis and troubleshooting unresponsive programs • Distribute software licenses to clients• Organize meetings with clients to resolve open issues and provide onboarding training • Manage high-priority projects for multiple clients with precision

EDUCATION

2007 — 2012

Edgecombe Early College High School

High School Diploma & Associate's Degree

2016 — 2017

Strayer University

Master of Business Administration (M.B.A.)

2012 — 2014

North Carolina Wesleyan College

Bachelor’s Degree

SKILLS

AdmissionsFinancial ReportingProject PlanningTroubleshootingEvent PlanningOutlookCustomer ServiceData EntryEmotional IntelligenceFundraisingTime ManagementSocial MediaMicrosoft WordAccountingResearchCommunity OutreachMicrosoft OfficeStrategic PlanningTeam BuildingMicrosoft SuitesPhotoshopTeamworkLeadershipMfactPowerpointMicrosoft ExcelAccount ReconciliationBudgetingPublic SpeakingForeign Currency TransactionsAccessQuickbooks

ABOUT NAVOD A. MCNEIL

Process-driven IT professional with 10+ years of experience spanning fund accounting…

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