Navjeet Singh
Sr Product Designer @Rogers Communications
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WORK HISTORY
Sr Product Designer @Rogers Communications
Toronto, ON, CA
Designed the flagship customer-facing mobile app for Rogers, serving over 5 million users, enhancing user experience and satisfaction by launching new user journeys, 5GHI, Mobile Offers, Travel Pass, and Internet onboarding, which boosted our conversion rate by 8% in the first month post-launch and resulted in faster and lighter loading times. • Facilitated design workshops for multiple initiatives focused on new mobile app features, improving feature adoption. • Utilized design tools Figma, Adobe Suite, and Miro to create high-quality wireframes, mockups, and prototypes.
EDUCATION
MAAC
Diploma of Education, Design and Visual Communications, General
Bhartiya Public School
High School, Mathematics and Science
Thompson Rivers University
Bachelor of Fine Arts - BFA, Product design
ABOUT NAVJEET SINGH
Pioneering user experience at FIS, my focus is on empathetic design, translating complex needs into seamless digital interactions. With a track record of leading UX initiatives, notably for FIS\'s D1 Flex app, I prioritize user needs to enhance engagement and satisfaction. My role involves meticulous user research, advocating for accessibility, and mentoring a team to foster a culture of innovation and user-centric thinking. My recent tenure at Teranet Inc. equipped me with agile methodologies and a collaborative spirit, where we championed intuitive designs for the Ontario Land Registry\'s digital platforms. This experience, alongside my proficiency in journey mapping and conducting user interviews, underscores my commitment to creating impactful and inclusive user experiences within the dynamic landscape of financial technology.
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