Naveen Chaudhary
Sr Customer Success Associate @Acefone
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WORK HISTORY
Sr Customer Success Associate @Acefone
Gurugram, IN
Managed a diverse portfolio of 200+ clients, including both SMBs and enterprise accounts across multiple industries, driving 25% YoY revenue growth.Reduced client churn from 12% to 5% within 2 years by implementing proactive engagement and retention strategies.Collaborated with cross-functional teams (Sales, Product, Finance) to streamline billing and collections, improving efficiency and client satisfaction.
EDUCATION
Indira Ideal School - India
Master of Business Administration - MBA
ABOUT NAVEEN CHAUDHARY
Customer Success professional with 7+ years of experience managing diverse portfolios and…
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