Nav Dhillon
Product Manager @TELUS
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WORK HISTORY
Product Manager @TELUS
Toronto, ON, CA
Design, develop and manage new, existing and acquired products in collaboration with Digital, Systems, Channels and Operations team to ensure product availability• Manage the lifecycle of SmartHome Security and SmartWear Security products from product introduction all the way optimization• Develop and Collaborate on the SmartHome Video platform with vendors as well as Sales to ensure a smooth transition of the devices from TELUS facilities into customers’ homes• Analyze industry trends, the current market environment, and competitive trends in order to identify product marketing ideas and opportunities. • Partner with different channels at TELUS to ensure the quality of the product as well as a smooth operation• Collaborate with Marketing and Digital teams to deploy marketing campaigns informing customers of product launches and updates
EDUCATION
University of Toronto
Bachelor of Science (B.Sc.), Human Biology and Psychology
Seneca Polytechnic
Human Resources Management Post Graduate Certificate, Human Resources Development
SKILLS
ABOUT NAV DHILLON
I am a seasoned product manager with 10+ years of lifecycle ownership and quantitative analysis experience in the security and automation sector. Recognized for demonstrating a natural aptitude for developing business cases and portfolios, as well as for devising product strategy and launching product updates, I have a verifiable history of contributing directly to company growth and expansion throughout my career. Professional focal points include roadmap development, cross-functional leadership, task prioritization, and customer experience. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, relationship building skills, as well as technical acumen, data analysis, project management, and resource management to support efficiency and maximum returns. Currently, I am a Product Manager at TELUS. Under my leadership, I manage the full lifecycle of multiple product portfolios, including collaborating with other teams to budget, design, strategize, launch, update, implement, price, and market a suite of products. I also conduct competitive and market analysis and industry research in order to optimally position products and discover new opportunities. In addition, I liaise with Sales, Digital, Marketing, Engineering, Project Management, Operations, Product Design, Business, and Quality Assurance teams as well as distribution partners and key stakeholders to ensure the company’s product management support structure is driving the business forward with minimal expenditures.Colleagues describe me as a strategic, influential, driven, personable managerial and analytical expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.I am interested in contacting former colleagues and managers, as well as other professionals in my field. Feel free to contact me through this profile if you wish to connect.
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