Nathan Sethi
Head of Services and Sales Operations @Crayon
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WORK HISTORY
Head of Services and Sales Operations @Crayon
Wooburn Green, GB
As Head of Services and Operations, responsible for defining and executing the services strategy to drive growth and profitability across Consulting, Professional, and Managed Service offerings. This includes full P&L ownership for the services function, expanding the client base through targeted business development, and shaping a services portfolio aligned with both market demand and client needs. The role also involves building strong vendor relationships, leading and developing high-performing teams across Cloud, SAM, FinOps, Procurement, Modern Work, PMO, and Support, and collaborating with Centres of Excellence and partners to deliver enriched offerings in areas such as Data & AI and Cyber Security.In addition, lead Sales Operations with full ownership of the Quote-to-Cash process, ensuring efficiency, accuracy, and alignment with commercial objectives. This involves driving process excellence, optimising operational performance, and ensuring that systems, tools, and reporting provide the sales organisation with clear insights and actionable data to support growth.
SKILLS
ABOUT NATHAN SETHI
A driven and outcome-focused leader in Services and Operations, recognised for turning strategy into measurable results. Focused on driving services growth, delivering clear value, and building operational excellence that benefits both customers and the business.Passionate about developing high-performing teams, creating environments where people can excel, grow their skills, and deliver exceptional work. Known for a collaborative approach that fosters strong cross-business partnerships and a shared commitment to success.From streamlining processes to scaling service delivery, dedicated to achieving results, building capable and engaged teams, and consistently exceeding customer expectations.
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