Nathalia Rotella
Marketing Analyst Iii @BB Americas Bank
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WORK HISTORY
Marketing Analyst Iii @BB Americas Bank
EDUCATION
Universidade Federal de Itajubá
Bachelor's degree
The State University of New York
Certificate
ABOUT NATHALIA ROTELLA
I am currently leading the implementation of an exciting AI-powered chatbot for BB Americas Bank, leveraging innovative technology to transform customer experience and drive operational excellence 🤖. I recently led the automated account onboarding project, seamlessly connecting BB Americas with Banco do Brasil App. I’ve optimized workflows, refined business rules on SaaS platforms to streamlined processes and achieve impactful results. I thrive on cross-functional collaboration, working with diverse teams across the organization to identify opportunities through market research and data analysis. My approach is grounded in ownership and a holistic view, focused on driving results that create lasting value.
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