Natasha Sterling

Account Executive @T-Mobile

Los Angeles, CA, US
MOBILE NUMBERS
+17•••••••48

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WORK HISTORY

Jun 2024 — Present

Account Executive @T-Mobile

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Los Angeles, CA, US

Manage and expand a portfolio of small to medium-sized business accounts by delivering a full suite of technology solutions, including wireless mobility, VOIP, cybersecurity, and business internet services.Leverage T-Mobile\'s partnerships, including the Coverage Above and Beyond initiative with Starlink, to provide extended connectivity solutions for clients in rural and remote areas.Consult with business owners and IT decision-makers to assess current technology infrastructures and propose customized solutions that enhance security, communication, and operational efficiency.Develop and present tailored proposals that combine wireless, network security, voice services, and advanced internet offerings to drive comprehensive business transformations.Prospect and acquire new business through outbound sales efforts, referrals, networking, and participation in community and industry events.Negotiate contracts and close sales opportunities to consistently meet or exceed assigned revenue, growth, and customer satisfaction targets.Serve as a trusted technology advisor, helping clients navigate digital transformation initiatives and future-proof their operations with cutting-edge solutions.Collaborate closely with technical engineers, product specialists, and post-sales support teams to ensure a seamless client onboarding and deployment experience.Maintain deep expertise in T-Mobile’s evolving business solutions portfolio, including emerging services like satellite connectivity and enterprise cybersecurity tools.Utilize CRM systems (e.g, Salesforce) for accurate account management, forecasting, and reporting, while ensuring a customer-first approach throughout the sales lifecycle.

EDUCATION

2014 — 2016

Los Angeles Mission College

Bachelor of Business Administration (B.B.A.)

2007 — 2011

San Francisco State University

Bachelor of Science (B.S.)

SKILLS

Direct SalesRetailCustomer ExperienceTeam LeadershipRetail SalesInventory ControlStrategic PlanningWirelessCold CallingAdvertisingCustomer RetentionCustomer ServiceTelecommunicationsMobile DevicesMicrosoft OfficeSalesCustomer Satisfaction

ABOUT NATASHA STERLING

Retail knowledge and leadership abilities to oversee store operations, manage and develop a team that meets and exceeds sales objectives. Key Attributes Include but are not limited to:* Great communication, customer-relations, and account management skills.* 10+ years of consumer and business sales in telecommunications.* Well-developed planning, analytical and problem-solving skill * Knowledge in the field of business wireless and wired sales * Cold-calling experience via Salesforce and UP Tool.* Local small business door-knocking * Maintaining long standing relationships with business accounts on the wireless side.

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