Natalie Roberts
Senior Customer Success Manager @Calix
Signup · Get unlimited contacts
WORK HISTORY
Senior Customer Success Manager @Calix
EDUCATION
Kansas City Kansas Community College
Associate of Arts (A.A.), Visual and Performing Arts
Donnelly College
Bachelor of Applied Science (BASc), Organizational Leadership
ABOUT NATALIE ROBERTS
With a robust background in the software industry, my role at Calix extends beyond traditional customer service; it\'s about fostering long-term success for our clients. As a Senior Customer Success Manager, my focus is on ensuring product adoption and delivering value through strategic account management and proactive engagement.At Calix, we\'ve successfully increased retention rates and met our NPS targets, thanks to a collaborative approach that emphasizes product stickiness and customer satisfaction. My certifications in Customer Success Management underpin a commitment to excellence and a passion for empowering customers with the tools and knowledge they need to thrive.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.