Natalie Clarke
Prinicipal Customer Success Account Manager @Microsoft
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WORK HISTORY
Prinicipal Customer Success Account Manager @Microsoft
Reading, GB
As a Principal Customer Success Account Manager supporting Public Sector clients, I lead strategic partnerships that drive digital transformation, maximise value realisation, and foster long-term customer success. My role draws on deep expertise in stakeholder engagement, executive alignment, and cross-functional collaboration to influence outcomes at scale. I bring a strong focus on business value, customer advocacy, and innovation—helping organisations navigate complex change, adopt emerging technologies, and unlock new opportunities. I’m also passionate about mentoring, onboarding, and contributing to a culture of continuous improvement and team cohesion.
EDUCATION
Solent University
BSc, Psychology
SKILLS
ABOUT NATALIE CLARKE
Customer Success | IT Service Management | Service Delivery | IT Operations | Ex Microsoft | Passionate about Diversity & Inclusion | Regular volunteer
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