Nancy Ficke

Account Vendor Management and Inside Sales @Classroom Technology Services

Jacksonville, FL, US
EMAILS
n•••••@getcleartouch.com
MOBILE NUMBERS
+19•••••••33

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WORK HISTORY

Jan 2009 — Present

Account Vendor Management and Inside Sales @Classroom Technology Services

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Jacksonville, FL, US

Inside Sales:• 2015 Annual Sales Quota of - Actual Attained 93% or • Direct Sales to Customers and Dealers, product line of CTS proprietary products AV mounts and projectors.• Processed $1 M+ house sales orders including invoicing and payment collections from customers keeping over 95% of CTS AR current under 60 days• Provide support to outside sales team. Processing quotes via QuoteWerks and updating Sugar the Customer Management Database.Account / Vendor Management:• CTS complete AR and AP processing using QuickBooks• Customer invoicing and the input of Vendor bills.• Regularly send out marketing emails regarding specials to generate sales through Robly.• Vendor relationships – negotiate pricing best for our Company and the Customer• Process all shipments ground and freight. • Process monthly and quarterly reports for state contracts.• Process PO’s to Vendors.

SKILLS

Public SpeakingCustomer RetentionCustomer ServiceStaff DevelopmentCustomer SatisfactionTrainingNew Business DevelopmentProcess ImprovementSolution SellingCold CallingProgram ManagementProcess SchedulerEducational TechnologyCall CentersBusiness DevelopmentOutlookSalesData EntryLeadershipStrategic PlanningSalesforce.comSupervisory SkillsEmployee TrainingSales ManagementAdministrationTeam BuildingManagementTelephone Skills

ABOUT NANCY FICKE

Inside Sales Manager at ClearTouch Interactive

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Nancy Ficke — Email, Phone Number & Contact Info | Unifers