Nancy Bosek

Senior Manager, Customer Training @HHAeXchange

Tampa, FL, US
EMAILS
n•••••@hhaexchange.com
MOBILE NUMBERS
+18•••••••17

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WORK HISTORY

Apr 2024 — Present

Senior Manager, Customer Training @HHAeXchange

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US

Design and manage robust training programs to accelerate customer onboarding, improve product adoption, and drive customer success- Lead and mentor a team of training specialists- Collaborate with teams cross-functionally to develop in-person and virtual training sessions- Build strong customer relationships, gather feedback to improve our programs, and measure training effectiveness to ensure customer satisfaction.

EDUCATION

2008 — 2009

University of South Florida

Certificate

2004 — 2008

University of Mary Washington

BS

2021 — 2023

Saint Leo University

Master's degree

SKILLS

ResearchTeam LeadershipManagementTeam BuildingMicrosoft ExcelLeadershipBudgetsBusiness StrategyConsultingProject ManagementCrmMicrosoft OfficeSalesProfessional ServicesAccount ManagementSoftware DocumentationTrainingCustomer SatisfactionPublic SpeakingSoftware ImplementationBusiness Development

ABOUT NANCY BOSEK

Team Leadership | Instructional Design | eLearning Development | Project Management

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