Namrata Purohit Shenwai
Global HR Operations Manager- Hire to Retire Operations- German Speaker @Dr. Reddy's Laboratories
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WORK HISTORY
Global HR Operations Manager- Hire to Retire Operations- German Speaker @Dr. Reddy's Laboratories
IN
Led end to end global transition of H2R operations across EMEA, DACH, APAC & Emerging Markets, establishing a robust HR GCC in India•Transitioned & stabilized 8 process towers: Onboarding, Offboarding, Employee Records, Queries, Vendor Management, Global Mobility, Employee Relations & HR Tech•Delivered global transition 2 months ahead of plan with zero business disruption while scaling BAU operations•Achieved 99% process accuracy with 1% error rate, exceeding agreed SLAs during transition & post go-live stabilization.•Partnered with HR Tech & IT teams to define requirements and implement tech tools like: Leena, CanonTherefore, GURU, SAP, SmartRecruiters & ATOSS•Developed SOPs & workflows for streamlining & standardizing HR Ops• SPOC for employees & leaders across 10+ countries, managing service delivery & escalations•Ensured compliance with labour laws, GDPR & local statutory requirements •Key contributor in designing & operationalizing unified Global HRSS model•Drove operational governance through SLAs, KPIs, and continuous improvement initiatives•Recognized with multiple leadership appreciations, including CHRO recognition•Fluent in German, enabling direct engagement with DACH stakeholders
EDUCATION
Maharaja Sayajirao University of Baroda, Vadodara
Bachelor's degree, Clinical Psychology
Pädagogische Hochschule Schwäbisch Gmünd
Masters and C1, Germanic Languages, Literatures, and Linguistics
Symbiosis Centre for Distance Learning
Post Graduate Diploma, International Business
Maharaja Sayajirao University of Baroda, Vadodara
Master of Arts - MA, Germanic Languages, Literatures, and Linguistics
ABOUT NAMRATA PUROHIT SHENWAI
A highly dynamic and result driven professional with 10+ years of experience in German Language (Teaching + Corporate Sector) Human Resource/People and Organization, Commercial and Customer centric roles. Specializing in German Language, Human Resources, International/Global Corporate and Leadership Communications, Employee Engagement, People & Culture,Employee Lifecycle, HR Transition and Operations, Leadership, Stakeholder management, Coordination, Agile Methodologies and Project Management in varied industries from IT, pharma, e-commerce, academic to shipping and service industry.Have ownership, analytical and employee/customer centric mindset with a passion to deliver best and maintain, streamline and improve commercial and people efficiency in the organization through cross functional collaboration with globally diverse teams. Have also received multiple awards and appreciations for my outstanding performance from clients, top level leadership and cross functional team members and managers. My strengths lie in Translation, Human Resource Management - Corporate and Leadership Communications, HR operations and transitions, employee life cycle management, people and organization, stakeholder and customer relationship management, creation of Standard Operational Procedures(SOP), people and team management, project management, collections, customer service, articulation and effective communication.Adaptable and flexible to change. Extremely focused with a proven track record of successfully completing various projects and go live of pilot projects as well.A certified C1 and M.A in German Language and literature. Fellowship holder of German State Government- certified DaF(German as foreign language) trainer from Germany. Graduate in Clinical Psychology with proven people management skills, a certified Lean and Six Sigma Green Belt with distinction and a Post Graduate Diploma in International Business Management.A firm believer and practitioner of Mindfulness, Positive mindset, kindness and empathy.
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