Namrata Nayak
Senior Software Engineer @PayPal
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WORK HISTORY
Senior Software Engineer @PayPal
Bengaluru, IN
At PayPal, I led high-impact engineering initiatives across core platform systems, driving innovation in cloud migration, intelligent data processing, and scalable notification infrastructure. My work significantly improved system performance, reliability, and user engagement, while aligning with enterprise security and compliance standards.Key Contributions: Transformed PayPal’s data crawling platform by migrating to Google Cloud (GCP) — improving performance by 75% and accelerating feature delivery.🧠 Integrated ChatGPT for intelligent data parsing and categorization with 80% accuracy; currently building an LLM-based POC to boost precision even further. Redesigned the notification preference system, enhancing interoperability and driving a 200% performance gain. Built a scalable push notification router and added WhatsApp as a delivery channel — resulting in a 15% lift in customer acquisition. Led API security enhancements and rollout, and instilled engineering best practices that cut post-release defects by 20%.
EDUCATION
The National Institute of Engineering, Mysore
Bachelor’s Degree, Computer Software Engineering
Arizona State University
Master's of Science, Computer Science
SKILLS
ABOUT NAMRATA NAYAK
Senior Software Engineer with 8 years of experience, with a focus on building scalable, secure, and customer-centric platforms. Strong expertise in cloud-native architectures, Spring Framework, and Apache Kafka has helped support mission-critical projects that align technical solutions with business objectives. Consistently delivered innovative outcomes by leveraging information security principles and fostering cross-functional collaboration. Passionate about enabling efficiency improvements and empowering engineering teams to adopt cutting-edge technologies and leveraging AI to drive efficiency improvements.
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