Naima Sultana

Community Associate @x+why

Birmingham, GB

Expanded Sustainable Operations Across Locations: Cross collaborating within internal teams on sustainable initiatives which were introduced and then rolled out multiple x+why sites- Provided Outstanding Customer Service to Corporate Clients: Achieving outstanding NPS scores and creating seamless experiences that fuelled client happiness and increased contract renewals rates- Client Engagement: An increase in community engagement based on feedback, which significantly boosted app engagement, event attendance and fostering a more connected community- Events and Sourcing in Alignment with Brand Ethics: Arranged events with a sustainability theme (Eg. Zero Waste) and worked with environmentally mindful local suppliers, reducing carbon footprint, support B-Corp certification requirements and reaffirm x+why\'s dedication to ethical business practice- Enhanced Procurement and Vendor Relationships: Managed budgeting and inventory, resulting in consistently coming under budget while liaising with x+why’s finance team.

Secondary Education (Private School)

GCSE

Joseph Chamberlain College and Sixth Form

General Certificate of Education Advanced Level certificate

Aston University

BSc Business and Supply Chain Management (Hons)