Nagarjun Javali
Senior Renewals Coordinator @OneAdvanced
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WORK HISTORY
Senior Renewals Coordinator @OneAdvanced
Core Renewals process-• Built, led, and owned the complete renewals process for the Bangalore CEO team during a key transition phase, establishing foundational workflows and driving successful execution.• Managed the full contract renewal lifecycle, including tracking expirations, initiating workflows, preparing quotes, negotiating terms, and finalizing agreements to minimize churn.• Designed and implemented standardized renewal processes, enhancing operational efficiency and ensuring consistency across customer segments and internal teams.• Led strategic renewal discussions with customers, aligning contract value with business goals, resolving objections, and ensuring high retention and satisfaction rates.• Identified and mitigated renewal risks by analyzing product usage trends, customer health indicators, and feedback—enabling proactive retention strategies.• Collaborated cross-functionally with Customer Success, Sales, Legal, and Finance to streamline renewal operations, ensure compliance, and deliver accurate contract documentation.• Tracked and reported on key renewal metrics including renewal rate, churn, and upsell opportunities, using insights to drive continuous improvement and executive visibility.• Handled complex renewal transactions (multi-year, enterprise-level) with precision, maintaining compliance while meeting both customer and organizational expectations.Vital Transition Projects• Salesforce Transition Testing: Actively contributed to the Salesforce system transition project by testing key renewal functionalities and providing detailed feedback to support platform enhancements and user adoption.• Co-Terming Standardization: Played a key role in the co-terming initiative involving over customer accounts—streamlining contract management by consolidating multiple subscriptions into single, unified renewal dates.
EDUCATION
New Horizon College of Engineering
Bachelor of Commerce (B.Com.), Accounting
St Joseph's Institute of Management
Master of Business Administration - MBA, Finance
ABOUT NAGARJUN JAVALI
8 years of seasoned experience in finance, risk management and compliance I bring a depth…
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