Nadeem Mehta
Solutions Architect and Consultant @Wipro
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WORK HISTORY
Solutions Architect and Consultant @Wipro
Toronto, ON, CA
Enhancements and enablement of Get Next Work feature for Pega Smart Dispute FW as well as its integration with Pega Customer Service FW:Revamped the existing design and implemented OOTB features to make it work for the business. It involved optimization of 70+ workbaskets and even more assignments, their SLAs as well as grouping users into multiple teams based on their requirement for GNW.Spearheaded discovery sessions to identify existing operational challenges, facilitating detailed analysis of key issues faced by the business.Collaborated and worked closely with stakeholders, including senior directors, driving discussions that led to the identification of root causes and resolution strategies for critical operational obstacles.Conceptualized and presented innovative solutions architecture and design to technology partners and business stakeholders, including senior directors, obtaining their consensus and support to proceed with application enhancements.Engaged bank’s architectural teams to gain a comprehensive understanding of the existing infrastructure to ensure alignment with proposed designs.Led a team of offshore developers, providing mentorship and technical guidance to ensure successful delivery.Conducted regular code reviews prior to deployments, ensuring high-quality, maintainable application code.Collaborated with the Performance Testing team to validate application stability and optimize performance. Created key design and delivery artifacts for Enterprise Delivery Framework including High Level and Detailed Design Documents, JIRA stories, Process Maps etc.Supported PM and Scrum Master activities, occasionally performing their responsibilities to maintain delivery timelinesSupported LBA activities in his/her absence. The activities include handling story creation, grooming, and stakeholder coordination etc.
EDUCATION
Center for Computer Studies
PGD Sys Analysis & Design, IT
Institute of Business Administration
MBA (MIS), Business and MIS
Happy Dale School
Matric, Primary
SKILLS
ABOUT NADEEM MEHTA
At the forefront of business process innovation, my tenure at Rulesware has honed my ability to design and implement complex systems using Pega solutions. As Pega Certified LSA and specializing in Business Process Design and Data Modeling, my role as Lead Consultant has contributed to significant enhancements in workflow efficiency for our clients.The collaborative efforts of our team have established a reputation for excellence in deploying tailored solutions that address unique organizational challenges. With a commitment to quality and a strategic approach, we enable clients to navigate their digital transformation journeys effectively.
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