Muskan Jain
Supply Chain Planning Analyst @EOS IT Solutions
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WORK HISTORY
Supply Chain Planning Analyst @EOS IT Solutions
Indore, IN
EDUCATION
Institute of Management Studies, Davv
MBA - Master of Business Administration, Marketing management
Govt. Maharani Laxmi Bai Nutan Girls College, Kila Maidan, Indore
BCom - Bachelor of Commerce, Taxation
ABOUT MUSKAN JAIN
Supply Chain and E-commerce Operations professional with 6 years of experience in end-to-end inventory management, order fulfillment, and process optimization across global marketplaces.Currently managing Amazon marketplace operations (US, Germany, UK & Canada) focusing on inventory replenishment, demand planning, 3PL coordination and cost optimization. Previously, At Flipkart, I led team and vendor management for last-mile operations, driving improvements in TAT, speed, and NPS. Handled escalations and root cause analysis (RCA) to enhance delivery performance, streamline processes, and ensure seamless customer experience.Skilled in Excel, SQL, ERP (NetSuite), and analytics-based decision-making. Passionate about improving operational efficiency, enhancing service levels, and building scalable supply chain solutions.Key Expertise:End-to-End Supply Chain & E-Commerce OperationsTeam, Vendor & 3PL ManagementInventory Planning, Order Fulfillment & Logistics CoordinationTurnaround Time (TAT) & Delivery Speed ImprovementEscalation Handling, RCA & Performance ReportingDemand Planning & Process EfficiencyCustomer Experience (NPS) & Service Level Enhancement
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