Murali Krishna
Principal Solutions Architect @Verint
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WORK HISTORY
Principal Solutions Architect @Verint
Design and Deliver Contact center Cloud Gen AI Technologies and Bots on speech, LLMs. Directly drive customer\'s AI adoption and help them achieve ROI.Manage Professional Services initiatives on AI Technologies and Solutions.Trusted Advisor to customer executive leadership
EDUCATION
Bharathiar University
Bachelor, Computer Science and Mathematics
Bharathiar University
Masters, Computer Science and Mathematics
SKILLS
ABOUT MURALI KRISHNA
As a Principal Solutions Architect at Verint, I lead the design and delivery of enterprise SaaS solutions that address the client\'s business requirements and enhance their customer experience. I have over 13 years of experience in managing people, business processes, and technologies across multiple domains such as AI, cloud computing, Speech, biometrics, IoT, CRM, WFM, and telecom.I provide sales support in architecting, estimating, solution scoping, and proposals for all projects. I also coach and mentor peers and 25+ engineers spread across the world. I generate 95% plus billing rate and have won multiple best employee awards. I build winning customer strategies, successful relationships, and trust across customers and partners. I am passionate about leveraging the latest technologies and innovations to deliver value and satisfaction to our clients.
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