Muktesh Mehta
Guest Delight Manager @Popeyes Louisiana Kitchen
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WORK HISTORY
Guest Delight Manager @Popeyes Louisiana Kitchen
Pune, IN
Guest Delight Manager – Operations (Restaurant Manager)| Popeyes, Jubilant FoodWorks Ltd.
EDUCATION
Dr. D. Y. Patil Institute of Hotel Management & Catering Technology pune
BSc-HS, hotel management
ABOUT MUKTESH MEHTA
Guest Delight Manager – Operations | Popeyes (Jubilant FoodWorks Limited)| PuneI started my journey in a hotel kitchen as a Commis — and honestly, I had no idea it would lead me here. 6+ years, multiple brands, hundreds of team members, and countless lessons later, I now manage operations at Popeyes India, part of Jubilant FoodWorks Limited — one of India’s most respected foodservice companies.Every role taught me something different. Sheraton taught me standards. Cure.Fit taught me speed. Subway taught me consistency. Nourishing Farms taught me leadership. And now Popeyes is teaching me what it truly means to delight guests at scale. What I bring to the table:• Multi-location restaurant operations & store launches from ground up• Leading, training & developing teams of 60+ staff• Food cost control, wastage reduction & inventory management• SOP development & brand standard compliance• 95%+ guest satisfaction consistently maintained• KPI & performance management across dine-in & delivery platforms• P&L monitoring, sales forecasting & vendor coordination Currently focused on:Delivering operational excellence at Popeyes | Building high-performance teams | Growing towards Cluster/Deputy Manager responsibilities at PopeyesI genuinely love this industry — the energy, the people, the pace. If you’re in F&B or QSR, I’d love to connect and exchange ideas. Based in Pune | Open to industry conversations, collaborations & growth opportunities Brands I’ve worked with:Popeyes | Jubilant FoodWorks | Nourishing Farms | Subway | Hygiene Big Bites | Cure.Fit | Sheraton Grand Pune
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